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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Our shipping is primarily done by UPS and by USPS in the continental U. S., Canada, and Mexico. Shipments to Alaska, Hawaii, Puerto Rico, and the Virgin Islands are done by UPS or USPS Air Freight. Some custom orders may require a different carrier because of size and/or weight. Unless specified otherwise, all continental U. S., Canada, and Mexico shipments are sent via UPS GroundTrac or USPS Priority Mail shipments.
- Privacy & Security
- Every effort is made to provide privacy and security for each order. All credit card information is encrypted and no name, address or email information is shared or sold to anyone else.
- Returns & Replacements
- All returns must be made in the original containers. Customer is responsible for all shipping and handling charges involved in the forwarding or return of any equipment for any reason.
- Ordering
- Once an order is placed with Uppseedaisees, the customer receives an automated return email confirming his order for his records. All orders are done on a "first come, first serve" basis and no preference is given to anyone regardless of notoriety or fame.
- Payment, Pricing & Promotions
- Payments are made by credit cards, money orders, certified or personal checks. Pricing is subject to change without notice. Uppseedaisees may sponsor promotions from time to time offering special discounts on certain merchandise.
- Viewing Orders
- Customers may log into their accounts to view the current status of their order at anytime.
- Updating Account Information
- It is highly recommended that customers keep their accounts updated to receive the latest pertinent information on products and special promotions. Additionally, it is important to let us know of any change in phone number, shipping address or email address so that we may better serve our customers.
